Refund for order return request

Platform: Shopify

Step 1: Click on ‘Orders’ Step 2: Search for Order #G2SG-XXXXX * For order created in Magento, email FIN to do a manual refund
Step 3: Applicable for return request order where item is returned with QC pass	Under return page, click "Mark as returned" Click Refund and untick the restock button. Ensure the refund amount is correct before clicking the refund $XX.XX button
Step 4: Close return	From the order details page, click "Close return"
Step 5: Online Return Tracker	Update the ticket solved date (CS) column