How to decline return request?

Please review the return policy & order details before approving or declining return request.

Step	Platform	Step
1.	Shopify	Ensure that the return is not covered in return policy From return order page, click "Decline"  Choose Decline Reason: Return window closed: order delivered more than 14 days Final sale: for non-refundable items Other: for order that is not returned within 7 days/ used item Amend customize message to customer: Return window closed: Your return request was declined because we only accept items that are returned within the time limit of our return policy. For more details, please refer to our Return & Exchange policy Final sale: Your return request was declined because we don't accept returns of final sale items. For more details, please refer to our Return & Exchange policy Other: Your return request was declined because the item is not returned within the specified timeframe Your return request was declined because it did not meet the criteria of our Return & Exchange policy. For more info, please refer to the Return & Exchange policy Click Decline return request to finalize
2.	Return tracker	Delete the return entry from tracker
3.	Zendesk	Submit as Solved. Reply not needed